سلام. ببخشید مزاحم میشم. لپ تاپ من یه مشکل اساسی داره اونم اینکه ناگهانی خاموش میشه. یعنی به محض اینکه یه خرده استفاده از cpu بالا میره خاموش میشه و نه خیلی بالا مثلا تا 30 درصد. همین که وارد یه بازی بشم یا حتی یه دانلود ساده یا یه copy paste کردن یا اسکن anti virus و یا حتی اجرای یه فیلم. شما قبلا یه مطلب راجب event view گذاشته بودین. من لپ تاپو بردم پیش یه تعمیرکار لپ تاپ. ایشون هر کاری بلد بود رو انجام دادن اما باز هم لپ تاپ خاموش میشد. کار هایی مثل عوض کردن fan یا تست یه cpu سالم.حتی یه ic تغذیه هم که من اسمشو نمیدونم هم عوض کردن اما نشد. خلاصه اینکه من گفتم شاید با event view مشکل لپ تاپ مشخص بشه. من event رو چک کردم. یه چند تا eror ساده وجود داشت یه چند تا warning و البته چند پیام critical. که من این پیام ها رو در زیر براتون copy میکنم. اگر بتونید بهم کمک کنید ممنون میشم.
1 ) warning : The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 23 seconds since the last report.
2)
warning: WLAN Extensibility Module has stopped
Module Path: C:\Windows\System32\bcmihvsrv64.dll
3)critical : The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or
lost power unexpectedly.
تو سایت خوبتون که بیشتر گشتم به پست سعید خلیفی عزیز رسیدم که رسیدم که گفته بود برای حل مشکل میتونیم به سایت EventID.net مراجعه کنیم. من به این سایت سر زدم و به مطالب زیر رسیدم.
Event ID: 41 Source: Kernel-Power
Source: Kernel-Power
Type: Critical
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding crashed or lost power unexpectedly.
English: This information is only available to subscribers. An example of English, please!
Comments:
An experienced Windows 7 user
This error has become rather widespread among the users of Windows 7 64-bit. It often occurs in connection to the usage of Intel's C-State-Technology. There are a couple of other reasons though, such as bad drivers andor faulty hardware. I also experienced this type of error due to manual overclocking of the system. If this error occurs on a regular basis you should try setting any overclock-related settings back to normal aswell as disabling the C-State-Technology. If that doesnt help you should run hardware tests in order to make sure it's not because of faulty hardware, especially RAM. If the hardware seems to be in a healthy state start removing unneccesary devices, especially wireless network adapters, to see if the problem persists and possibly isolate the responsible device. Unfortunately many wireless devices come with pretty bad drivers for Windows 7 x64, if you can even get them to work at all. In general I dare say from my experience with various machines that in the vast majority of all the cases in which this error occurs, overclockingc-state and/or bad devices drivers are the reason, only in few cases it's actually because of defective hardware or an unsufficient power supply unit.
EventID.Net
This event is simply recording the fact that the system was shut down ungracefully. It does not provide information on the source of the problem, but just the fact there is a problem. When this is happening there is a risk of data loss (the information still in the memory cache, that was not flushed to the hard disk). In most cases this indicates a serious problem with the operating system such as corrupted operating system files, faulty memory modules, faulty hardware drivers.
At the very least, the following steps should be performed:
1. Shut down the system, unplug it from power and wait at least 10 seconds.
2. Turn on the system, run a checkdsk against all the drives in order to identify and correct hard disk errors (this may or may not fix the problem, it depends on the nature of the corrupted files - if ay)
3. Run an antivirus and scan the whole system (it may take a while but it's a good thing to do anyway).
4. Run the Windows Update to install all the latests service pack and hotfixes applicable to that system.
5. If new hardware has been installed, disconnect it and try to obtain the latest drivers for it
6. Backup all the important data - you may not get many more chances to do that
یه چند تا راه کار گفته که البته من بعضی رو نمیتونم انجام بدم چون این لپ تاپ نامرد مجال نمیده. ممنون میشم کمکم کنید. :)
